Thought leadership

Governing Community Health Centers

Governing Community Health Centers

How are Gallagher colleagues supporting health gains in vulnerable communities? By supporting the enhanced leadership and governance capabilities of community leaders serving on the boards of over 1,300 community health centers that oversee over 9,200 communities and 24 million people across the US.[1]

To help ensure strong health center performance and risk management, our Gallagher GovernWell programs[2] are being leveraged through state and regional associations of community health centers to deliver strong and practical, board development resources in these settings:

Following studies with health center board leaders and CEOs, Gallagher has identified these topics for digital learning opportunities in cooperation with State Primary Care Associations:

  1. Federal Government HRSA Basic Board Responsibilities
  2. Stakeholder Engagement: Links with Communities
  3. Community Health Needs Assessments: Partnering Opportunities
  4. Strategic Health Services Program Planning
  5. Provider Staff Planning and Recruitment
  6. Capital and Operational Budgeting
  7. Board Committees
  8. Clinical and Service Quality Assurance
  9. Board Self Assessments and Continuous Improvement
  10. CEO Performance Management
  11. Advocacy and Board Contributions
  12. High Performing Chairpersons

As board and executive teams from community health centers master these topics for enhanced board work, they establish the conditions within which clinicians and managers are more likely to achieve their operating, quality, employment, and financial vitality goals.

Well governed Community Health Centers play essential roles to strengthen challenged communities in both urban and rural communities in the following ways:

  • Expand access to health services that protect, promote and restore health in vulnerable populations;
  • Provide good employment opportunities that enhance the vitality and stability of local economies; and
  • Serve as community health partners to health plans and hospitals that may not be well prepared for cost-effective care delivery to low resources populations;[3]

Gallagher teams are now also able to assist these governing bodies to better understand, reduce, and transfer a wide variety of property and casualty risks via the CORE 360 review initiatives, as well as new compensation and benefit designs that attract and retain scarce health workers and physicians in medically underserved communities,


To learn more about the Gallagher GovernWell suite of resources, contact us at

James A. Rice

Jim Rice, PhD, FACHE is the Managing Director & Practice Leader with the Governance & Leadership service line of Gallagher’s Human Resources & Compensation Consulting practice. He focuses his consulting work on strategic governance structures and systems for high performing, tax-exempt nonprofit, credit union and health sector organizations and integrated care systems; visioning for large and small not-for-profit organizations; and leadership development for Boards and C-Suite Senior Leaders. 

Dr. Rice holds masters and doctoral degrees in ...

Read Full Bio