Susan O'Hare

Susan O'Hare

Area President & Service Line Leader

Susan O’Hare is an Area President and Service Line Leader of Gallagher MSA Search, a division of Gallagher Benefit Services, Inc. Susan has over 30 years of leadership experience in the healthcare industry. Her robust insights and knowledge of the inner workings of healthcare organizations has made her a recognized expert in the industry.  Susan focuses on national networking and building trusted client relationships through service delivery and insightful consulting.  

Prior to joining MSA Search, Susan was a Managing Director and Senior Advisor in the total compensation and rewards practice. Her focus was on executive compensation advising governing boards and executives on matters related to compensation and benefits as well as providing strategic direction on issues relating to organizational structure at the executive level. She also advised organizations on employee compensation strategies and design of compensation structures for advanced practice clinicians.  Susan is known as a trusted advisor with a vested interest in cultivating relationships through her accessibility, timeliness, and client-centric approach.

Prior to joining the consulting profession, Susan held healthcare executive leadership positions for more than a decade, including the role of Senior Vice President of Specialty Hospitals at Erlanger Health System, where she had total responsibility for strategic direction, program development, and operations for revenues of over $350 million and 1200 FTEs. For 10 years, she was the CEO of Erlanger Children’s Hospital.  

Before joining the team at Erlanger Health System, Susan had a progressive nursing leadership career in several hospitals and physician offices with clinical expertise in pediatric hematology/oncology.  

Ms. O’Hare holds a BS in Secondary Education/Mathematics from Tennessee Technological University and a MSN in Nursing in Child Health from the University of Texas at Arlington.  She is a Registered Nurse in Alabama and Tennessee.  Current certifications include being a Certified Pediatric Nurse Practitioner and a Certified Pediatric Nurse. She is a member of the Chattanooga Downtown Rotary Club, AONE, The American College of Healthcare Executives and Sigma Theta Tau.